Reference

Privacy Policy for Bajee Accounts

We collect and handle account data to run the platform, process bKash, Nagad and Rocket transactions, verify withdrawals and keep your lobby access secure.

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Bajee Privacy Policy for Bajee Accounts
POLICY CONTACT

How to Reach Us About Privacy

If you have questions about this privacy policy, want to request a copy of the data we hold, ask us to correct inaccurate information or delete your account, contact us through the channels below. We aim to respond within a reasonable timeframe and will confirm the steps we can take under applicable data-protection rules.

Live Chat Open the chat widget in the bottom corner of any page to ask about data access, correction requests or account deletion. Support staff can escalate privacy inquiries to the compliance team and confirm the information we need from you to process the request.
Email Support Send privacy questions or data requests to the support email listed in your account settings. Include your registered mobile number and a brief description of what you need so we can verify your identity and route the inquiry correctly.
Account Settings Log in and visit the account-settings panel to update your mobile number, change your password or close your account. Closing your account stops further data collection; historical records are retained for the period required by dispute and compliance obligations.
DATA PRACTICES

How We Handle Your Information

We built account security, payment verification and session management around the data we collect. Each practice below explains why we need specific information, how we protect it and what control you have. Understanding these practices helps you make informed choices about using the platform.

Account Data

We collect your mobile number, email if provided, and device identifiers when you register. This information authenticates your login, links deposits to your wallet balance and allows us to contact you about withdrawals or account issues.

Payment Information

When you deposit via bKash, Nagad or Rocket, we record the transaction ID, amount and timestamp to credit your wallet and resolve disputes.

Cookies and Tracking

We use cookies to keep you logged in, remember your preferred language and game filters, and track which lobby sections you visit.

Data Retention and Deletion

Active account data is kept as long as your account remains open. If you close your account, we retain transaction records, game history and withdrawal verification documents for the period required by accounting rules and dispute resolution.

Common Privacy Questions

We collect your mobile number, device identifiers and IP address during registration. If you deposit via bKash, Nagad or Rocket, we record the transaction ID and amount. Withdrawal requests require additional verification documents such as a photo ID to prevent fraud.

We share transaction details with payment processors to clear bKash, Nagad and Rocket deposits and withdrawals. Game providers receive session tokens to authenticate your access to live tables and slots. We do not sell your data to advertisers or unrelated third parties.

Active account data is retained as long as your account remains open. After you close your account, we keep transaction records and verification documents for the period required by accounting and dispute-resolution obligations, typically several years depending on regional rules.

Yes. Contact support through live chat or email with your registered mobile number and ask for a data report. We will confirm your identity and provide a summary of the personal information we hold, subject to applicable data-protection rules in your region.

Log in to account settings and select the close-account option, or contact support to request deletion. Closing your account stops further data collection. Historical transaction records are retained for the period required by compliance obligations; after that period, you can request full deletion.

We use session cookies to keep you logged in and persistent cookies to remember your language and game preferences. You can delete cookies through your browser settings. Some platform features, such as staying logged in across visits, require cookies to function.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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