Finding the Right Answer Quickly
We've organised this FAQ around the questions that come up most often — deposits, withdrawals, account verification, game access, and getting help. If you're trying to send money via Rocket and it's not reflecting, or you want to know why your withdrawal is pending, the answers below cover the exact steps involved. For deposits, the flow is: open your bKash, Nagad, or
Rocket app, send to the account number shown in your wallet tab, confirm with your PIN, and the balance updates in your Bajee account. Withdrawals go through a verification step where we match your wallet number to the one on your account — this is a one-time check the first time you withdraw to a new number. If something isn't covered here,
our support team is reachable directly. Access and eligibility depend on your local law and the regions where the service is permitted.
- bKash
- Nagad
- Rocket